PowerZone Suzuki Balclutha powered through the recent Covid-19 lockdown periods and have come out of it stronger and more focused on offering their customers a wider range of cycling and motorcycling products.
Proprietors Dean and Jo Bond said as a listed essential service they kept their motorcycle service centre open during the initial lockdown levels.
“We were still busy enough to keep one mechanic busy over levels 3 and 4. We split the work between our service centre staff, having them come to work on alternative days to maximise their health and safety.
“There was plenty of work coming in from farm service breakdowns, crashes, service checks and repairs.” Mr Bond said.
During that same period the bicycle side of Power Zone Suzuki also experienced a growth of its online presence.
Mrs Bond said there were lots of inquiries and as soon as they went to level 3 people were there at the doorstep waiting to buy new bicycles.
“They would order bikes online and then came down as soon as the level was lowered to buy them.
“It was all done through contact-less transactions, we would prepare their new bikes and at a prearranged time would have them out the back of our store on Clyde St ready for them to pick up.”
Mr Bond said others were asking a lot of questions about the new models, sizes, colours and the options available.
“It was great as normally at this time of the year when it is a lot colder, we don’t move a lot of new bikes. That meant we didn’t usually order more in as well but this year due to the high demand we have had to go to the distributors to restock a lot earlier.”
However Mrs Bond would like to advise that while they have a very good range of bikes and accessories on hand now, some popular sizes were in very short supply.
“We are actually awaiting the arrival of the 2021 model bikes from Avanti and Scott which usually start coming in around the start of spring.
“There are some sizes which are limited but we have managed to meet all the orders so far and are very good at helping our customers get what they need.
“One of the other growth areas is in e›bikes. We have some very good models here right now but we are thinking the supply of critical parts for their manufacture in China has been interrupted so they may become in shorter supply later in the year.
“Right now we have the stunning new Husqvarna range of high-end e-bikes, they are made of top of the line components and come with an extensive accessory lineup,” she said.